Manual · Network Operations Manual

Synapse manual.

Network operations across vendors: one device inventory, tenant-defined compliance policies, vulnerability matching, health scores, traffic visibility, approved device changes and scheduled reports.

Audience: Network operations and managed service teams Focus: Inventory, standards, and approved change

Synapse is the Cadres network operations product. It pulls devices from every connected vendor into one inventory, checks sites against policies the tenant writes, scores site health, and holds every device change for approval before it runs.

The first three pages give the overview. The detailed guides after them cover one area each. API reference and platform setup are not part of the public manual.

Operations Core3 sheets

SYN-01 Fleet, Integrations & Sites Vendor integrations through the plugin bridge, the normalized device inventory, and mapping vendor networks to sites. SYN-02 Standards, Vulnerability & Health Tenant-defined compliance policies, known-exploited vulnerability matching, and the composite health score. SYN-03 Actions, Traffic & Reporting Actions and journeys with approval gates, traffic visibility from flow export, and scheduled report delivery.

Detailed Operator Guides10 sheets

SYN-04 Integrations & the Plugin Bridge Connecting vendor platforms: the add wizard, credentials, sync cadence, and sync run detail. SYN-05 Fleet Inventory & Lifecycle The device list across vendors: normalized fields, filters, stale devices, last seen, and end-of-life counts. SYN-06 Sites & Network Mapping Tenant-defined sites with labels, and the review queue that confirms which vendor network belongs to which site. SYN-07 Wi-Fi Standardization Policies Required SSID sets, legacy SSID detection, label-based exemptions, and per-site pass, fail, or not-applicable results. SYN-08 Vulnerability Management Matching the fleet against known-exploited and published vulnerabilities, severity rules, and the exposure view. SYN-09 Health Scoring & Refresh Planning Four scoring dimensions, configurable weights, rollups, trends, and the refresh roadmap ranked by end-of-life risk. SYN-10 On-Site Collector & Configuration Backup The on-site collector, SSH inventory, versioned configuration capture, and diffs between any two versions. SYN-11 Traffic Visibility Traffic analysis from flow export: the traffic dashboard, exporter-to-site mapping, collector flow mode, and retention. SYN-12 Governed Actions & Journeys The action catalog with risk classes, journeys with schedules and scope, the approval inbox, and signed webhook exports. SYN-13 Reporting & Scheduled Delivery CSV exports, recurring report schedules, and tenant-branded presentation decks that match the dashboards.

Read pathWhere teams usually start

Start with Fleet, Integrations & Sites to connect vendors and build the inventory.
Read Standards, Vulnerability & Health when you set compliance policy, track exposure, or use health scores.
Read Actions, Traffic & Reporting when you plan device changes, traffic analysis, or scheduled reports.

BridgesHow Synapse connects · optional

B-01

Portal

Portal provides identity, roles, and permissions for everyone who works in Synapse.

B-02

Beacon

An optional bridge opens Beacon tickets from Synapse events and reads ticket status back. Synapse works without it.

B-03

Meridian

An optional bridge exports the Synapse audit trail to Meridian as audit evidence. Synapse works without it.