Cadres IT Operations & Infrastructure
Sheet REL-00 Rev 2026.08
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Manual · Endpoint Management Manual

Relay manual.

Relay manages endpoints: agents, remote operations, monitoring, automation, patching, discovery, privileged access and security detection.

Audience: IT and endpoint operations teams Focus: Endpoint control, monitoring and automation

Relay is the Cadres endpoint management product. The first three pages describe how the product is organised. The detailed guides after them come from the Relay product manuals.

This public manual leaves out API reference and platform setup.

Operations Core2 sheets
Assurance & Control1 sheet
Detailed Operator Guides17 sheets
REL-04 Organization Management Creating and managing organizations, locations, cross-company access and session recording policy. REL-05 Endpoint & Agent Management Agent deployment, endpoint groups and tags, remote sessions, health scoring and key rotation. REL-06 ITSM Bridge Connecting Relay to Beacon or an external ITSM platform, forwarding incidents and changes, and reading ticket status back. REL-07 Alerts & Monitoring Alert rules, the alert queue, incidents, suppression, notification channels and routing rules. REL-08 Automation Building, publishing, testing and running workflows, with approvals, canary rollout and the kill switch. REL-09 Patching Patch policies, ring sets, deployments, rollbacks, maintenance windows and reboot compliance. REL-10 Network Discovery Probe-based scanning, discovery jobs, and promoting discovered devices to managed endpoints. REL-11 Infrastructure Map Dependency mapping, node inspection, service groups, manual edges and environment health. REL-12 Active Directory Forest detection, directory inventory, stale account cleanup and group nesting checks. REL-13 Privileged Access Management Vaults, credential checkout and approval, step-up reveal, break-glass and scheduled rotation. REL-14 Compliance Operations Compliance templates, policy assignment, scans, remediation, exceptions and scores. REL-15 Vulnerability Management Vulnerability review, remediation policies, risk acceptance and exploitability assessment. REL-16 Certificate Lifecycle Certificate inventory, auto-renewal, manual renewal, renewal failures and change-gated renewals. REL-17 Fingerprint Drift Fingerprint policies, baselines, drift events, severity and drift correction. REL-18 Exfiltration Detection Detection settings, thresholds, suppressions, the process allowlist and alert investigation. REL-19 Ransomware Detection Detection policies, risk scores, endpoint isolation, incident response and simulations. REL-20 Backup Management Backup engines, storage targets, policies, third-party platforms, replication and restores.
Read pathWhere teams usually start
  1. Start with Endpoint & Service Operations for organizations, agents, remote operations and operator access.
  2. Read Monitoring, Discovery & Automation for alerts, workflows, patching and discovery.
  3. Read Security, Compliance & Controlled Access for privileged access, compliance scans and security detection.
BridgesHow Relay connects · optional
B-01

Portal

Relay publishes its roles to Portal, and administrators assign them there. PAM credentials live in the Portal credential vault.

B-02

Meridian

Meridian can use Relay compliance and remediation state as audit evidence.

B-03

Keystone

Relay accounts can be mapped to Keystone customers, so service work and commercial records refer to the same customer.