Cadres RMM

IT Service & Operations Management with real control.

RMM is the Cadres IT Service & Operations Management product. It covers patching, automation, service desk, discovery, monitoring, PAM, and endpoint execution. It sits beside Portal, Meridian, and Keystone in the broader Cadres suite, but its job is specific: operational control over endpoints, infrastructure, and service workflows.

Patching Automation Service desk PAM Discovery

RMM Scope

RMM defines the IT Service & Operations Management layer.

Patch management with control gates

Policies, ring sets, adaptive ring sizing, maintenance windows, and rollback rules make patching a governed rollout process instead of a blind push.

Automation and operational runtime

Workflows, jobs, scripts, and approvals are treated as durable execution primitives rather than one-off helper screens.

Service desk and security surfaces

Incidents, changes, PAM, audit, and security workflows sit close to the operational events that trigger them.

Discovery and health visibility

Network discovery, dashboard health, alerting, and monitoring keep infrastructure posture visible on the same platform.

Evaluation

Evaluate RMM when IT service and operational control are the real need.

RMM belongs alongside Portal, Meridian, and Keystone, but it stands on its own when patching, service workflows, operational automation, and infrastructure control are the center of the conversation.