Patching & Deployment
Multi-stage rollouts with ring-based deployment, automatic rollback, and circuit breakers that stop bad patches before they spread.
Unified IT Operations Platform
One platform for everything your IT operation actually does.
Cadres brings patching, monitoring, service desk, privileged access, compliance, vulnerability tracking, network discovery, and workflow automation into one connected platform — so your team works from one screen, one source of truth, and one operating model.
Everything connected
Patching, ticketing, PAM, compliance, monitoring — sharing the same data and controls
One operational view for leadership
Every team, every customer, every domain — visible in real time
Multi-tenant from day one
Full customer isolation with unified MSP management
Platform in Production
Alerts, patches, tickets, compliance, and access — one dashboard, zero tab switching.
Why One Platform
When capabilities share the same data, better outcomes follow.
The value of a unified platform is not just having fewer logins. It is that your patching knows about your vulnerabilities, your tickets know about your changes, and your compliance evidence writes itself.
Service Desk & Ticketing
Full incident, problem, change, and service request management with SLA tracking, escalation policies, and assignment groups — built in.
Privileged Access
Time-bound access grants, approval workflows, session recording, and an encrypted credential vault — all governed by the same identity and audit system.
Compliance & Vulnerability
Built-in CIS and STIG compliance scanning, vulnerability tracking, and remediation — enough coverage for most environments without a separate product.
Monitoring & Alerting
Infrastructure monitoring, alert routing, escalation chains, and automated response — connected to the same tickets and workflows.
Network Discovery
Automatic discovery and monitoring of switches, routers, firewalls, and every device on your network — not just servers and workstations.
Platform Capabilities
Deep where it matters. Connected everywhere.
These are not checkbox features. Every capability is production-ready with the depth you would expect from a standalone product — but they all share the same data, the same controls, and the same audit trail.
Intelligent Patch Rollouts
Deploy patches in controlled stages across rings of machines. Canary groups catch problems early. Automatic rollback reverses bad updates. Circuit breakers halt deployment if failure rates spike.
- Ring-based deployment with canary gates
- Automatic rollback on failure detection
- Circuit breakers that stop cascading bad patches
Full Service Desk — Built In
Incidents, problems, changes, and service requests — all managed inside the same platform your team already uses for patching and monitoring. No more copy-pasting between systems.
- Incident, problem, and change management
- SLA tracking with escalation policies
- Self-service catalog for end-user requests
Privileged Access Management
Grant sensitive access only when needed, with time limits and approval workflows. Every session is recorded. Every credential is vaulted. Access is automatically revoked when the window closes.
- Time-bound access with multi-level approvals
- Full session recording and audit trail
- Encrypted credential vault with auto-rotation
Compliance Scanning & Remediation
Run CIS and STIG compliance scans, see exactly what failed, and trigger remediation — all without leaving the platform. Evidence is captured automatically for auditors.
- CIS and STIG benchmark scanning
- One-click remediation for failed checks
- Audit-ready evidence and reporting
Vulnerability Tracking
See which vulnerabilities affect your fleet, prioritize by exploitability, and connect findings directly to your patching workflow — all inside the same platform your team already uses.
- Vulnerability tracking tied to managed hosts
- Exploitability scoring for smarter prioritization
- Linked directly to patch deployment for remediation
Configuration Drift Detection
Capture a known-good baseline of every system. When something changes — an unauthorized software install, a registry edit, a config file modification — you know immediately.
- Automatic baseline fingerprinting
- Real-time drift detection and alerting
- Full change evidence for investigations
Workflow Automation
Build multi-step operational workflows with approval gates, conditional logic, parallel execution, and scheduled runs. Automate routine work without losing oversight.
- Visual multi-step workflow builder
- Approval gates and conditional branching
- Parallel execution with dependency tracking
Network Infrastructure Monitoring
Discover and monitor every device on your network — switches, routers, firewalls, printers, IoT devices. Automatic topology mapping shows you how everything connects.
- Automatic network device discovery
- Health monitoring for all network equipment
- Topology mapping and neighbor detection
Active Directory Management
Monitor your directory health from the same platform. Find stale accounts, track security events, monitor backup status, and detect risky group membership changes.
- Stale account detection and cleanup
- Security event monitoring and alerting
- Group membership change tracking
Certificate Lifecycle Management
Track every certificate across your infrastructure. Get alerted before they expire. Automate renewals. Never get caught off guard by an expired certificate taking down a service.
- Automatic certificate discovery and inventory
- Expiration alerting and renewal automation
- Full chain validation and health checks
Change Management
Every change goes through a controlled process with risk assessment, approval workflows, and implementation tracking. Protect sensitive periods with maintenance windows and freeze controls.
- Risk-assessed change approval workflows
- Maintenance window and freeze period controls
- Emergency change process with full audit trail
Data Exfiltration Detection
Monitor for unusual data movement patterns that could indicate a breach in progress. Risk scoring and threshold-based alerting help your team focus on real threats.
- Unusual data transfer pattern detection
- Risk scoring with configurable thresholds
- Automated alerting and investigation support
Business Outcomes
What changes when everything runs on one platform.
The value is not just feature consolidation — it is what happens when your monitoring feeds your tickets, your tickets drive your patches, and your patches prove your compliance.
Simpler Operations
Fewer context switches, fewer integration headaches, fewer places for things to fall through the cracks. One platform means one operational rhythm.
Faster Incident Resolution
When an alert fires, the ticket is created, the affected systems are identified, the change history is visible, and the response workflow is ready — without switching tools.
Audit-Ready at All Times
Compliance scans, change approvals, access grants, and remediation actions all generate evidence automatically. When the auditor calls, the data is already there.
Real Visibility for Leadership
One dashboard that shows patch status, open vulnerabilities, SLA performance, compliance posture, and security events — across every customer and every team.
Consistent Execution Everywhere
The same workflows, the same approval gates, the same escalation rules — whether your team is in New York or New Zealand, working on Customer A or Customer Z.
Built to Scale
Workflow automation, self-service catalogs, and automated remediation help your team manage growing infrastructure without growing complexity.
Platform Design
Built as one platform from the start.
Every capability in Cadres shares the same identity system, the same audit trail, and the same workflow engine. That is what makes the connected experience possible.
One Identity System
Users, roles, and permissions are managed once. Access to patching, tickets, PAM, compliance — all controlled from one place.
One Audit Trail
Every action across every domain — who did what, when, why, and what was approved — in one searchable, exportable record.
One Workflow Engine
The same automation engine powers patch rollouts, incident response, access approvals, and compliance remediation. Build once, use everywhere.
Security & Tenant Isolation
Security that MSPs and enterprises actually need.
Cadres was designed for multi-tenant managed services from day one. Customer data is isolated. Access is controlled. Every action is recorded.
Complete Tenant Isolation
Each customer environment is fully separated — data, workflows, access controls, and reporting never cross boundaries. Your customers' data stays theirs.
Time-Bound Privileged Access
Sensitive access is approved, time-limited, recorded, and automatically revoked. No more shared admin passwords or permanent elevated access.
Cryptographic Device Trust
Every managed device is cryptographically verified. The platform only accepts commands from and sends data to devices it can authenticate.
Full Audit Trail
Every login, every approval, every change, every access grant — recorded with timestamps, user identity, and context. Ready for any auditor, any time.
Drift and Anomaly Detection
Unauthorized changes, unusual data movement, and suspicious access patterns are detected and surfaced before they become incidents.
Encrypted Credential Vault
All stored credentials use strong encryption with per-record isolation. Credentials are rotated automatically and never exposed in logs or interfaces.
FAQ
Questions we hear from IT leaders.
Straight answers for decision makers evaluating Cadres.
What does Cadres actually cover?
Cadres covers endpoint and server management, patching, monitoring, ticketing and service desk, privileged access management, compliance scanning, vulnerability tracking, network discovery, workflow automation, and more. The idea is that most of what your IT operation does day-to-day can run on one platform with shared data and controls.
Is the built-in service desk a real ITSM solution or just basic ticketing?
It is a full ITSM implementation — incident management, problem management, change management, service requests, SLA tracking with business-hours calculations, multi-tier escalation policies, assignment groups, and a self-service catalog. It is not a stripped-down ticket system bolted on as an afterthought.
How does Cadres handle patch deployment differently?
Most tools just push patches to machines. Cadres deploys patches through controlled rings — small canary groups go first, and the system monitors for failures before rolling out to the next ring. If something goes wrong, automatic rollback reverses the change. Circuit breakers halt deployment if failure rates exceed thresholds. This is how large-scale cloud providers deploy updates, applied to your patch management.
Can we use Cadres for network devices, not just servers and workstations?
Yes. Cadres includes full network discovery and monitoring for switches, routers, firewalls, access points, printers, and any other network device. It automatically maps network topology and monitors device health alongside your servers and workstations — all in one view.
Is Cadres built for MSPs or enterprise IT teams?
Both. The platform is multi-tenant from the ground up, so MSPs get full customer isolation with unified management. Enterprise IT teams get the same platform with organizational segmentation for different departments, locations, or business units.
What about compliance and audit requirements?
Cadres includes CIS and STIG compliance scanning with remediation, vulnerability tracking linked to your patching workflow, and a comprehensive audit trail that records every action across the platform. For most environments, the built-in coverage handles compliance needs without adding another product. When your auditor asks for evidence of patch compliance, access controls, change approvals, or vulnerability remediation — it is all in one place.
Contact
See it for yourself.
Tell us about your environment and we will show you exactly how Cadres handles the problems you are dealing with today. No slides. Live product.